Privacy Policy
At Palm Beach Warehouses ("we," "us," "our," or "Company"), we are committed to protecting your privacy and ensuring you have a positive experience on our website. This Privacy Policy explains what information we collect, how we use it, and the rights you have regarding your data.
Please read this Privacy Policy carefully. By visiting or using our website at palmbeachwarehouses.com (the "Site"), you agree to the terms outlined below. If you do not agree with our practices, please do not use this Site.
1. Information We Collect
Contact Form Data
When you fill out our contact form on the Site, we collect the following personal information:
- Full Name
- Email Address
- Phone Number
- Company Name
- Property Size Preferences (square footage)
- Lease Timeline (when you need space)
- Any additional messages or inquiries you provide
Automatically Collected Information
We automatically collect certain information when you visit the Site:
- Device Information: Browser type, operating system, device model, IP address
- Usage Data: Pages visited, time spent on pages, links clicked, referral source
- Cookies and Tracking: Information from cookies, pixels, and similar tracking technologies (see Section 4)
2. How We Use Your Information
We use the information we collect for the following purposes:
- Respond to Inquiries: To reply to your questions and provide information about available warehouse and industrial space
- Schedule Property Tours: To coordinate times for you to view properties that match your needs
- Send Property Information: To provide details about listings relevant to your requirements and timeline
- CRM Management: To store your information in Trusenda CRM for lead tracking and follow-up communications
- Marketing: To send you relevant commercial real estate news, market updates, and property listings (with your consent where required)
- Improve Services: To analyze how you use our Site and improve our website, services, and user experience
- Business Operations: To maintain records, process transactions, and manage our business
- Advertising: To show you targeted ads on Facebook and Google based on your interactions with our Site
- Legal Compliance: To comply with applicable laws and regulations
3. Third-Party Services and Data Sharing
We do not sell your personal data to third parties. However, we share your information with the following service providers to perform functions on our behalf:
Trusenda CRM
We use Trusenda (https://app.trusenda.com) as our Customer Relationship Management (CRM) platform. When you submit a contact form, your information is automatically sent to Trusenda for lead management, follow-up communication, and property matching. Trusenda maintains your data securely and adheres to data protection standards.
Facebook (Meta)
We use Facebook Pixel (ID: 1245057844149331) on our Site to track your interactions, including page views, form submissions, and conversions. This data helps us understand user behavior, measure advertising effectiveness, and show you relevant ads on Facebook and Instagram. Facebook may use this information for its own purposes in accordance with its Data Policy.
Google Ads
We use Google Ads conversion tracking (ID: AW-17147516072) to measure how our advertising drives conversions on the Site. Google may use this information to improve its advertising services. Google's use of data is governed by its Privacy Policy.
Netlify (Hosting)
Our Site is hosted on Netlify, which processes basic server logs and usage data for hosting and security purposes. Netlify's Privacy Policy governs how it handles this information.
All service providers are contractually required to use your information only for the purposes we specify and to maintain the confidentiality and security of your data.
4. Cookies and Tracking Technologies
What Are Cookies?
Cookies are small files stored on your device that contain information about your browsing activity. They help us remember your preferences and track how you use our Site.
Cookies We Use
- Essential Cookies: Required for the Site to function properly (e.g., security, form submission)
- Analytics Cookies: Help us understand how users interact with the Site (from Google Analytics)
- Advertising/Marketing Cookies: Used by Facebook and Google to track conversions and show targeted ads
- Preference Cookies: Remember your choices (e.g., navigation preferences)
Tracking Across Websites
Facebook Pixel and Google Ads use cookies to track your browsing activity across different websites. This allows Facebook and Google to show you targeted advertisements based on your interests and behavior. You can see targeted ads from our campaigns on Facebook, Instagram, and Google platforms.
Opt-Out and Browser Settings
You have control over cookies and tracking:
- Browser Settings: Most browsers allow you to refuse cookies or alert you when cookies are being sent. Visit your browser settings to manage or delete cookies.
- Facebook Opt-Out: You can opt out of Facebook Pixel tracking by visiting Facebook's Ad Preferences or using the "Don't Sell My Data" controls in Facebook's settings.
- Google Opt-Out: You can opt out of Google Ads personalization by visiting Google's Ad Settings or using the Google Analytics Opt-Out Browser Add-on.
- Do Not Track (DNT): If your browser supports DNT signals, you can enable this feature, though we may not honor all DNT requests.
Note: Disabling cookies may impact your ability to use certain features of the Site or affect the functionality of our tracking systems.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which we collected it:
- Contact Information: Retained for the duration of our business relationship and for any applicable legal hold periods (typically 3-7 years for commercial leasing records)
- Marketing Information: Retained until you unsubscribe or request deletion
- Cookies and Tracking Data: Retained according to the specific cookie's expiration date
You may request deletion of your data at any time. We will comply with your request subject to legal and business obligations.
6. Your Privacy Rights and How to Exercise Them
Your Rights
You have the following rights regarding your personal information:
- Right to Access: You can request a copy of the personal information we hold about you
- Right to Correct: You can request that we correct inaccurate or incomplete information
- Right to Delete: You can request that we delete your personal information
- Right to Opt-Out: You can opt out of marketing communications at any time
- Right to Data Portability: You can request your data in a portable format
How to Submit a Request
To exercise any of these rights, contact us at:
Zachary Vorsteg
Email: zach@cri-re.com
Phone: 561-718-6725
We will respond to your request within 30 days. Please note that we may need to verify your identity before processing your request.
7. California Residents (CCPA) Privacy Rights
If you are a California resident, the California Consumer Privacy Act (CCPA) grants you additional rights:
CCPA Rights Include:
- Right to Know: You can request what personal information we collect, use, and disclose about you
- Right to Delete: You can request deletion of personal information collected from you
- Right to Opt-Out of Sale: You can opt out if we sell your personal information (we do not sell your data)
- Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights
Do Not Sell My Personal Information
WE DO NOT SELL YOUR PERSONAL INFORMATION. Under the California Consumer Privacy Act (CCPA) ยง 1798.100(d), we are required to disclose that we do not sell personal information as defined by California law. We do not and have not sold personal information to third parties for commercial purposes in the past 12 months.
However, if you have concerns or wish to exercise your right to opt-out of the sale of personal information, you may submit a request by emailing us at zach@cri-re.com or calling 561-718-6725. We will respond to your request within 45 days.
Submitting a CCPA Request
To submit a CCPA request, email us at zach@cri-re.com or call 561-718-6725. Include "CCPA Request" in the subject line. We will verify your identity and respond within 45 days.
8. Children's Privacy (COPPA)
Our Site and services are designed for commercial real estate professionals and business users. We do not knowingly collect personal information from children under 13 years of age. If we become aware that we have collected information from a child under 13, we will delete it immediately.
If you believe we have collected information from a child under 13, please contact us immediately at zach@cri-re.com.
9. Data Security
We take data security seriously and implement reasonable technical, administrative, and physical safeguards to protect your information, including:
- Secure HTTPS encryption for form submissions
- Restricted access to personal data (only to employees who need it)
- Regular security audits and updates
- Password protection for administrative systems
However, no method of data transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. You use the Site at your own risk.
10. Email Communications (CAN-SPAM Compliance)
We comply with the CAN-SPAM Act of 2003. When you submit your contact information through our forms, you may receive commercial emails related to available warehouse and industrial space in Palm Beach County.
Our email practices:
- We will not use false or misleading header information or deceptive subject lines
- We will identify commercial messages as advertisements where required
- We will include our physical mailing address in commercial emails
- Every commercial email will include a clear opt-out mechanism
- We will honor opt-out requests within 10 business days
- We will not sell or transfer your email address to third parties for their marketing purposes
To opt out of marketing emails, click the "unsubscribe" link in any commercial email, or contact us directly at zach@cri-re.com.
11. Third-Party Links and Websites
Our Site may contain links to third-party websites, including real estate listings, market data providers, and service providers. This Privacy Policy does not apply to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Effective Date" and "Last Updated" dates at the top of this page. Your continued use of the Site following the posting of changes constitutes your acceptance of those changes.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Zachary Vorsteg
Licensed Sales Associate (License #SL3603483)
Cornerstone Realty
Palm Beach County, Florida
Email: zach@cri-re.com
Phone: 561-718-6725
Hours: Monday-Friday 8am-6pm
Weekends: By appointment
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